Digital tools for dependable organisation.
Businesses work with customer information, enquiries, documents and recurring tasks every day. MindOfis develops and operates digital platforms and shapes the business processes around them.
Processes as the starting point
What information is needed, who uses it and what happens next? We look at workflows from the arrival of information through to its processing. This informs requirements for functions, responsibilities and access to information.
Customer relationships and workflows
CRMPort establishes customer management as a dedicated part of the portfolio. A shared information base supports work with prospects and customers. Digital tools help assign tasks, document progress and manage handovers within a team.
Use and continuous development
Software must fit the tasks, resources and people involved. Operational feedback helps make functions easier to use and assess new requirements. Connections between systems depend on specific needs and technical prerequisites.